FAQ

General

What colors do you use for painting?

I use high quality oil paints from Winsor & Newton brand, and high-quality artist-level canvases. I carefully choose my materials, to deliver the unique GK Paintings which make you proud to own.

Do you do custom paintings (commissions)? if yes, what is the price?

Absolutely, you can get the full details here.

Can I purchase an original and pick it up in person?

Sure, Originals are available in Waterloo-region in Ontario, Canada. Please contact me to book an appointment for personal pick-up.

Orders and Payments

How can I place an order?

Click here to learn about check-out process.

How can I know status of my order?

When you place an order, please provide your correct email address so I can send all updates on your order and the shipment tracking number.

How do you accept payments?

I accept payments by PayPal, credit card or debit card. Payment processing will be completely handled by PayPal payment gateway. Nothing is stored in my site.

What currencies do you accept?

Even though all prices are listed in CAD (Canadian Dollar), all currencies will be accepted at the current exchange rate.

Shipments

Please check shipping policy

Returns/Refunds

What is the return/refund policy?

Buyer can ship back the painting to me within 1 week of receiving it. I will issue a full refund to the buyer once I receive the painting. Buyer is responsible for the return packaging shipment fees.

Thank you!

Contact me if you have any other question!